Question 1

What is QuickShift and how does it help restaurants?

Accepted Answer

QuickShift is a restaurant shift scheduling and staff management platform built for Australian hospitality businesses. It lets you create rosters with drag-and-drop, invite staff securely, and automatically calculate payroll including penalty rates and overtime. Unlike spreadsheets or complex enterprise tools, QuickShift focuses on simplicity and security.

Question 2

How do I schedule shifts for my restaurant staff?

Accepted Answer

QuickShift uses a drag-and-drop interface to create shifts. Simply select a date, drag to create a shift block, assign a staff member, and set the role. The system automatically detects scheduling conflicts and calculates expected wages. You can copy rosters week-to-week and staff receive instant notifications on their mobile app.

Question 3

What does QuickShift cost?

Accepted Answer

$20 AUD per 10 staff members monthly (owner not counted). Restaurants with up to 9 staff use QuickShift completely free. The price increases in steps of $20 AUD for every additional 10 staff, with a maximum of $300 AUD per month for larger venues. All prices include GST.

Question 4

Does QuickShift calculate payroll and penalty rates?

Accepted Answer

Yes. QuickShift automatically calculates wages based on shifts worked, including overtime, weekend penalty rates, and public holiday rates. You can export payroll data to CSV or Excel for your accountant or payroll system. Direct integrations with Xero, MYOB, and KeyPay are on our roadmap.

Question 5

Can staff self-register for QuickShift?

Accepted Answer

No. QuickShift uses invite-only onboarding for security. Only restaurant owners can invite staff using unique, single-use tokens that expire after the staff member completes registration. This prevents unauthorized access and ensures only your approved team can access your restaurant's schedule.

Question 6

Is there a mobile app for restaurant staff?

Accepted Answer

Yes. QuickShift has iOS and Android apps for both owners and staff. Staff can view their upcoming shifts, receive real-time notifications when rosters change, and update their availability. Owners can manage schedules and approve shift swaps from anywhere.

Question 7

Can I manage multiple restaurants with one account?

Accepted Answer

Yes. QuickShift supports multi-restaurant management from a single owner account. Each restaurant has its own staff roster, schedule, and settings. Staff can be assigned to multiple venues, and you get consolidated payroll reporting across all locations.

Question 8

What regions does QuickShift support?

Accepted Answer

QuickShift currently serves Australian restaurants, cafes, and hospitality businesses nationwide. We're built specifically for Australian Award rates and labor laws. Support for New Zealand is coming later in the year—join the waitlist to stay informed.

Question 9

How does QuickShift compare to Deputy, 7shifts, or Tanda?

Accepted Answer

QuickShift is designed for small-to-medium Australian restaurants who want simple, secure scheduling without enterprise complexity. Unlike Deputy or 7shifts, we focus exclusively on hospitality and offer simpler pricing ($20/10 staff). Unlike Tanda, we're purpose-built for restaurants rather than multiple industries. Our invite-only security model is unique—staff cannot self-register.

Question 10

How do I subscribe to a QuickShift plan?

Accepted Answer

Sign in to the web app at web.quickshift360.com as your organisation owner. Open Settings → Subscription to review your current staff usage and plan options. Select Choose a plan beside the tier that fits your team; a secure Stripe Checkout window opens. Enter your billing details and confirm payment. Prices are in AUD and include GST.

Frequently Asked Questions

Secure by design

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